1. Introduction

These Terms & Conditions govern the relationship between [Your Company Name] (hereinafter referred to as “We” or “Us”) and the client (hereinafter referred to as “You”) regarding the use of our social media management services. By using our services, you acknowledge that you have read, understood, and agreed to all applicable terms.

2. Scope of Services

We provide various services related to social media management, including but not limited to:

2.1. Social Media Account Management

• Creating and optimizing social media accounts (Instagram, Facebook, TikTok, LinkedIn, Twitter, etc.).
• Managing social media accounts based on an agreed-upon strategy.
• Engaging with the audience (replying to comments and DMs as per agreement).

2.2. Content Creation

• Researching and planning content according to the agreed strategy.
• Creating graphic designs, videos, and captions aligned with your branding.
• Scheduling and publishing content on selected platforms.

2.3. Digital Advertising (Social Media Ads Management)

• Creating and managing social media ads.
• Optimizing ads based on performance and target audience.
• Providing analytical reports on ad performance at specified intervals.

2.4. Reporting & Evaluation

• Providing performance reports (growth, engagement, reach, etc.).
• Evaluating and recommending strategies based on data analysis.

3. Client’s Rights and Responsibilities

3.1. Client’s Rights

• Full access to the social media accounts being managed.
• Receiving performance reports as scheduled.
• Requesting revisions within the agreed limitations.
• Terminating services as per the cancellation policy.

3.2. Client’s Responsibilities

• Providing necessary materials and information for content creation (logos, product images, etc.).
• Granting access to social media accounts (if required) while ensuring data security.
• Not requesting the creation or publication of content that violates laws, copyrights, or platform policies.
• Making timely payments as agreed.

4. Our Rights and Responsibilities

4.1. Our Rights

• Using certain created content as part of our portfolio (unless an NDA agreement is in place).
• Terminating services if the client violates the agreed terms.
• Adjusting content strategies based on platform algorithm changes.

4.2. Our Responsibilities

• Delivering services according to the agreed scope.
• Maintaining the confidentiality of client information and data.
• Providing periodic performance reports as per the agreement.

5. Payment and Service Fees

• Payment must be made in advance before the service begins.
• Service pricing is based on the selected package and may change with prior notice.
• If payment is delayed beyond [X days], services may be suspended.
• Payments are non-refundable once services have commenced, except under specific conditions agreed upon in advance.

6. Content Changes & Revisions

• Clients may request [X] minor revisions to the content created.
• Additional revisions or major changes will incur extra charges.
• Significant strategic changes can only be made at the end of the contract period or with additional fees.

7. Service Duration & Cancellation

• The service contract is valid for [X months] from the date of payment.
• If the client wishes to terminate the service before the contract ends, they must provide [X days] prior notice.
• If the client cancels the service, payments already made are non-refundable.
• We reserve the right to terminate services if the client fails to comply with the agreed terms.

8. Copyright & Content Ownership

• All content created under this service becomes the client’s property once full payment has been made.
• Clients may not claim our designs or strategies as their own without written consent.
• We may use content as part of our portfolio unless an NDA agreement is in place.

9. Limitation of Liability

• We are not responsible for any negative impact caused by content that has been approved by the client.
• We do not guarantee an increase in followers, engagement, or sales as results may vary.
• We are not liable for platform policy or algorithm changes that may affect content performance.

10. Dispute Resolution

• In the event of a dispute, both parties shall attempt to resolve it through mutual discussion.

11. Changes to Terms & Conditions

• We reserve the right to modify these terms at any time with prior notice to the client.
• Continued use of our services implies acceptance of any changes made.